Examples In Action

The following examples were gathered from Town Hall meetings held in spring 2015:

Integrity Examples

Respect Examples

Responsibility Examples

Discovery Examples

Excellence Examples

Community Examples

Integrity Examples

Resident assistants dealing with confidential, front line issues on a daily basis.

WPSU reporters demonstrate the highest professional integrity by reporting stories in a fair and accurate way.

Staff at University Health Services, Registrar, Office of Student Conduct and others protecting student confidentiality according to HIPAA and FERPA.

Faculty conducting research according to federal and PSU regulations regarding ethical research.

The academic integrity code is a prominent feature of the Dickinson Law community. Academic integrity is a hallmark of the student experience, including signing an Honor Code pledge board that is prominently displayed in the Commons throughout their academic career.

The University provides the free Employee Assistance Program (EAP) that provides confidential services outside of the University to improve employee’s personal and professional lives.

University Police routinely has it officers review policies of professional standards.

Instructors who follow through with the academic integrity violation process, demonstrating the value of integrity to students and colleagues.

Increased emphasis by University leadership to communicate with and engage students, faculty, and staff in Town hall meetings to share and voice concerns.

Honor Codes in Schreyer Honors College, College of Communications, and Smeal College of Business.

The Strategic Plan of the Office of the Corporate Controller places importance on integrity of business practices.

Residence Assistants are active bystanders and hold themselves and others to a higher standard.

Policy changes in hiring and background checks to insure we incorporate individuals of integrity into the Penn State community.

The [email protected] program offers Penn State researchers and scholars comprehensive, multilevel education in the ethical conduct of research.

Increase in self-reporting of incidents in NCAA athletic programs at Penn State.

[email protected] performance review process places greater emphasis on integrity in meeting personal goals.

Increasing conversation around and drawing attention to concerns affecting students, such as sexual assault and hate speech.

Recognizing and correcting unauthorized use of copyrighted software.

Faculty members who use plagiarism detection software to help identify, educate, and hold students accountable for plagiarism.

Informing, educating, and holding students accountable to the professional ethical standards of their chosen major fields.

Standing firm on decisions when members of the Penn State community try to exert financial or political influence to make exceptions or bend the rules.

Students holding each other accountable in matters of academic integrity, even when they may suffer adverse consequences from fellow students.

Increased transparency of budgets and the budget process in our unit.

Respect Examples

Those who participate in SafeZone training raise visibility about the lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ) population, better understand the issues facing LGBTQ students, and become aware of the various LGBTQ resources at Penn State so that every member of the university community can feel safe, respected, and accepted.

Providing resources for faculty and staff on how to educate students inside and outside of the classroom on respecting all forms of diversity.

“Be the Difference” campaign.

Academic advisers helping students make informed decisions about their educational journeys while recognizing the individual strengths, interests, abilities, and values of each student.

“Walk a Mile in Her Shoes” events on various campuses help male students focus on and raise awareness of sexual and gender violence.

Behrend Unity Week, which is a student driven and planned week of events promoting respect across campus.

Dr. Sam Richards’ SOC 425 Social Conflict course connects students with people who live in a conflict zone or who have experienced conflict in another part of the world.

The Pasquerilla Spiritual Center and its staff provide a safe haven for diverse communities on campus.

Dickinson Law has affinity groups, special programming, and a faculty-student-staff coalition focused on promotion of a diverse and inclusive community.

Our department celebrates individual achievements, which collectively leads to our department’s success. Each individual’s contribution is respected.

University Health Services programs teach students how to respect their own and others’ bodies.

Staff in UHS pharmacy are attentive and positive to the unique needs of students.

Attentiveness to student accessibility online.

Extra diligence and care of all employees in attending to needs of child abuse victims.

Handling concerns from disgruntled students and parents calmly, patiently, and with full attention.

World Campus has specially trained personnel to meet the particular needs of military personnel, veterans, and their families. Penn State’s commitment to service members, veterans, and their families has been honored by prominent publications and organizations such as Military Advanced EducationMilitary Friendly SchoolsU.S. News & World Report, and the Council of College and Military Educators

“Black Lives Matter” challenging the community to understand and listen to the needs of students of color.

Academic advisors advocating for students to ensure that policies and practices are fair and do not favor particular students and programs.

The 2016 Senior class gift benefits students needing psychological assistance so that they receive accessible and timely care, demonstrating their genuine concern and care for these students.

Supervisors and department heads not only expressing concern about a lack of diversity in staff and faculty, but actively recruiting excellent minority candidates.

Residence hall students discussing concerns with fellow students and staff openly, civilly, and respectfully.

Units requiring and encouraging attendance at diversity workshops and programs.

Encouraging students and staff to practice active listening and peer mentoring.

Residence Life’s Inclusive Language Campaign raises awareness and addresses words or phrases that students hear on campus that make themselves and others feel inferior or disrespected.

President Barron’s open letter on encouraging civil discourse on issues that may divide the Penn State community.

Office of Student Conduct treating each student with respect and dignity, regardless of the alleged offense.

Faculty, staff, and students extending themselves to invite and embrace international and transfer students from the campuses and other institutions into groups and activities.

Staff and students who interact and communicate with outside constituents being respectful of a variety of preferred means of communication and discourse.

A first-year student housed with an international student as a roommate learning more about the country, culture, and practices of his roommate on his own so he may better understand and share experiences.

Responsibility Examples

New and revised training for employees and volunteers on their responsibilities for the University community: preventing child abuse, Clery reporting, FERPA, research protections, etc.

The Lion Ambassadors have a strict code of conduct detailing how to behave while wearing Lion Ambassador attire.

University Health Services EMTs and PSU Auxiliary Police are examples of students who balance academic demands, certification requirements, and volunteer/paid positions to improve services for the entire campus community.

Career Services helps students develop autonomy and personal responsibility to make strong, lifelong career choices.

Introduction of the [email protected] system – and recognizing and remedying initial concerns with the program after the first year – hopes to make it easier to hold individual staff members accountable for their work responsibilities.

[email protected] and faculty annual reviews include an extensive self-evaluation process to help individuals recognize areas in which they currently or may need improvement in their work responsibilities.

Advisors provide accurate information to students so that the students themselves can take responsibility for their own educational decisions.

Within IT on our campus, JIRA issue tracking software assigns and keeps track of individual tickets so it is very difficult for individual staff members to be negligent in serving our community members.

The University as a whole recognizing difficulties in the community and forming task forces to develop concrete strategies to take responsible action (e.g., Sexual Assault Task Force, Greek Life).

As development officers, we are responsible for stewarding responsibly the dollars of our University and of donors.

Avoiding extravagance or personal perks and accurately and correctly reporting our expenses while on University travel.

Resident assistants are required to check in daily to communicate about themselves and their residents.  This act, although simple, holds them accountable and showcases the responsibility they have for their residence community.

Admissions staff acts responsibly in counseling families and prospective students about the admissions process.

University Health Services staff educate patients about their plan of car and outcomes, so that the patient can take responsibility for their own self-care (e.g., responsible use of medication).

A manager openly admitted his mistake to his team, took personal responsibility for failing the team, and took additional actions to personally correct the situation.

Wearing proper protective gear and following food and other safety standards.

Being attentive and taking responsibility for returning classrooms to their original configuration after class is over.

Supervisors and department heads modeling and holding themselves, their employees, and faculty accountable.

Supervisors learning processes and developing competencies that are expected of staff in their charge.

Students engaging in Bystander Intervention training and recognizing that we are all responsible for the safety of others.

Academic advisors not acting on their own opinions or assumptions, but providing information for students to make their own informed decisions.

Instilling in students that they are responsible for their own actions and lives – not their parents, families, peers, etc.

Articulating clear rationale, need, impact, and results before approving expenditures.

Work study and students who are employed committing themselves fully to their work and employment while juggling their studies and other commitments at the University.

Increased commitment of the University and students to positively influence student off-campus behavior, such as cooperation with State College bar owners on “State Paddy’s Day.”

Host of leadership positions that students take on in student groups and University bodies.

OPP staff working around the clock to ensure the safety of our campuses during a harsh winter.

A student who, on her own initiative, contacted a faculty member and apologized for saying something inappropriate and her tone during a meeting.

Revamping of New Student Orientation to better meet the needs of students and family, and taking on additional responsibilities so that students are better prepared for their Penn State experience.

A faculty member increased office hours and revised his teaching style when he discovered that students were not grasping the material because of how he presented it.

Not shying away from a challenging work-related task, even though it is personally uncomfortable and may ruffle some feathers initially.

A University Park office took on additional responsibilities to assist a Commonwealth Campus facing an extraordinarily difficult situation until resources could be redirected.

Increasing awareness that we are all responsible for ensuring the security and safety of those in our building, both by being more attentive to locked exits and establishing a safety, evacuation, and communication plan.

Discovery Examples

Startup Week in the College of IST showcases the wealth of possibilities that exist for enterprising students as emerging thought leaders in the areas of innovation and entrepreneurship.

Students discover best practices by planning community activities for various groups at Shaver’s Creek Environmental Center.

There are a variety of initiatives across the University exploring and fostering new and effective means of sustainability.

Global Programs coordinates a host of study abroad opportunities for students to discover more about themselves, their areas of study, and cultures.

Development of a pilot-scale commercial biodiesel plant to grow and harvest canola, press the seeds for vegetable oil, utilize the oil in university dining halls and restaurants, collect the used vegetable oil, and process it into biodiesel. 

Students in the University Health Services internship program shadow clinicians and thereby gain new insights and experience.

Wilkes-Barre’s Undergraduate Student Research Day highlights and shares the results of student scholarship.

The variety of opportunities for faculty and staff to learn and grown in their positions via trainings, workshops, and certification programs.

Alternative Spring Breaks provide opportunities for students to discover the needs of others and the impact they can have in the lives of others.

The Sheetz Fellows program at Penn State Altoona challenges students to undertake a rigorous and stimulating academic experience in order to be successful entrepreneurs and community leaders.

Office of Physical Plant employees who provide innovative and informative labeling of trees on campus so others may learn while walking on campus.

Advisors and faculty in the Schreyer Honors program take on additional responsibilities to create rich and meaningful learning experiences that enhance their students’ discovery.

ACE, Career Services, and the Learning Center aid students in maximizing their learning.

Student internships to explore interest in field and real-world applications of classroom learning.

Excellence Examples

World Campus ranked #1 school for online undergraduate programs by U.S. News and World Report in 2015 and 2016.

Caring and attentive health professional at University Health Services.

Penn State Creamery utilizes continuous quality improvement (CQI) to enhance its products and service.

Striving for and obtaining Leadership in Energy and Environmental Design (LEED) certification for a number of University buildings (e.g., Stuckman Family Buidling, Child Care Center at Hort Woods, Student Health Center, Forest Resources Building, Dickinson Law’s Lewis Katz Hall, Harrisburg’s Juniata House, Berks’ Gaige Technology and Business Innovation Building).  

Annual Student Leadership Conference brings student representatives together from across the Commonwealth and fosters excellent leadership.

Schreyer Honors College has award-winning leaders in multiple areas.

A career counseling student who seeks information, puts in extra work, has an openness to learn, and implements a successful plan of action.

World Campus is a leader in utilization of iTwo, a web-based and metadata-driven access, analysis, and distribution environment, for their budgeting processes.

Penn State DuBois celebrates excellence every year with an Honors Convocation, student-faculty research symposium, and recognizing athletic achievements.

Peer mentors at Penn State Hazelton who provide excellent modeling of leadership for students.

Outstanding work of all THON volunteers in modeling collaborative engagement while leading the nation in student philanthropy.

The Office of the Vice Provost for Educational Equity’s (OPVEE) climate assessments identify key areas in which we can continually improve our University commitment to strive for excellence in diversity.

Research assistants going above and beyond their supervisor’s or departments expectations.

The University has an award winning composting program that leads the country in innovation.

PennTAP received an award from the Department of Education for excellence.

My calculus 2 professor displayed excellent teaching.

The University uses creative media for communicating messages about Penn State to a variety of constituents.

Outreach and ITS Help Desk personnel are very diligent in assisting students and meeting their needs.

Auxiliary Business Services holds an awards ceremony that recognizes excellence for all levels of staff.

Support services – Police, Residence Life, Housing, Assignment Office – going beyond the normal standard of service to meet the needs of residential students.

Seeking innovative, captivating, and relevant guest speakers to engage students on excellence in the “real world.”

Penn State has high graduation rates among our student-athletes.

Penn State has nationally and internationally recognized faculty.

University Police receiving accreditation from the Commission on Accreditation for Law Enforcement Agencies Inc.

Directorate of International Student and Scholar Advising (DISSA) staff work nights and weekends to address the large volume of inquiries, requests of students.

The diligence and commitment of OPP in maintaining and increasing the beauty of our campuses.

A large percentage of students at Penn State DuBois receive scholarships.

Faculty, staff, and students are recognized by “We Are” awards for handling daily responsibilities exceptionally well.

We seek continuous improvement through the implementation of new technology systems, such as LionPath, Canvas, and Workday.

Non-exempt staff working beyond business hours and on the weekends to fully meet the needs of students.

Community Examples

Resident assistants and peer leaders work directly with students in student housing with the express purpose of fostering community.

Vountoona, an orientation activity at Penn State Altoona that introduces students to the local community while helping local non-profit organizations.

World Campus Graduation Celebration gathers World Campus students from across the globe to interact with faculty members and staff and increase ties to the Penn State community.

All University Day highlights and strengthens the unity of the Penn State community across the commonwealth.

The Martin Luther King, Jr. Day of Service provides a host of opportunities for serving others in the greater State College community at University Park. 

The Council of LionHearts sponsors a website, http://www.volunteer.psu.edu, to communicate Penn State's service organizations' events and projects across the University Park campus.

Meetings of the Council of Commonwealth Student Governments bring students from across the campuses together to work on projects that span the University system.

The Volunteer Income Tax Assistance Program at Penn State Law provides free tax services and consultation for the local community.

Career Services collaborates with the Chamber of Business and Industry of Centre County (CBICC) to connect students to the local community.

The Creativity, Entrepreneurship, and Economic Development (CEED) Center at Penn State Berks fosters economic growth and development in the Greater Reading area through technology based solutions, human capital development, and enterprise creation.

UHS, CAPS, Global Programs, and the Office of Student Families collaborate to serve the needs of students.

STEM faculty and students engage and visit students in local K-12 schools.

Proactively reaching out to other work units and teams to create processes that are more uniform, efficient, and easier to navigate for students.

Students addressed the State College Borough Council to advocate for more lighting in the Highlands neighborhood to ensure the safety of all its residents.

Shaver’s Creek Environmental Center provides a wealth of activities and opportunities for the broader community at University Park.

Penn State Today does an excellent job of gathering and communicating information from across the University, including the campuses.

THON unites students across campuses and student organizations through a great variety of groups and charitable events to raise money for pediatric cancer research.